Privacy Policy for Cocoona

Last updated: May 2026

Cocoona is committed to protecting the privacy of our patients, website visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services at our clinics located in Gurgaon, Delhi, and other locations across India.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you schedule a consultation, fill out contact forms, subscribe to our newsletter, or communicate with us. This may include your name, email address, phone number, date of birth, physical address, medical history, and photographs.

Automatically Collected Information

When you visit our website, we automatically collect device and browsing information including your IP address, browser type, operating system, referring URLs, pages viewed, and visit timestamps using cookies and similar technologies.

Medical Information

As a cosmetic surgery provider, we collect sensitive medical information including health records, treatment history, before-and-after photographs, and clinical notes in strict accordance with applicable healthcare privacy regulations.

How We Use Your Information

We use your information to provide and improve our medical services, process consultation requests, communicate about appointments and treatments, send marketing communications with consent, comply with legal obligations, detect and prevent fraud, and analyze website usage to improve user experience.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share with healthcare professionals, diagnostic service providers, payment processors, legal advisors, regulatory authorities, and analytics partners in anonymized form.

Data Security

We implement encryption, secure access controls, regular security assessments, employee training, and comply with the Information Technology Act, 2000 of India to protect your data.

Cookies

Our website uses essential, analytics, and marketing cookies. You can control preferences through your browser settings.

Your Rights

You have the right to access, correct, delete, and port your personal information, and withdraw marketing consent at any time.

Changes to This Policy

We may update this policy and will notify you of material changes on this page.

Contact Us

Cocoona Aesthetic Clinic, Email: info@cocoona.in, Gurgaon, Haryana, India.